BigCommerce To Shopify Migration: A Comprehensive Guide To Seamless Platform Transition

In the ever-evolving landscape of eCommerce, a recent study by Insider Intelligence reveals that the global eCommerce sales are expected to hit $6.3 trillion by the end of 2024. This staggering figure underscores the critical importance of choosing the right platform for your online store. For many businesses, this means migrating from BigCommerce to Shopify to leverage advanced features, better user experiences, and comprehensive eCommerce solutions. This guide outlines a step-by-step process for a smooth BigCommerce to Shopify Migration, ensuring your online business continues to thrive in a competitive digital marketplace.

Step 1: Backup and Export Data from BigCommerce

The initial step in any platform migration involves safeguarding your existing data. This process is crucial to prevent any loss of valuable information such as product details, customer information, and historical transactions.

  • Comprehensive Backup: Ensure every piece of data from your BigCommerce store is backed up. This includes not just textual content and numbers but also images, videos, and any other media associated with your products or store.
  • Detailed Export Instructions: Utilize BigCommerce’s export feature to its fullest. Go beyond the basic CSV export; ensure you understand the format and structure of the data being exported. This might involve exporting different sections of your store data separately to ensure completeness and ease of import into Shopify.
  • Data Integrity Checks: After exporting, perform a thorough check to ensure all data exported matches your current store’s content. This step is critical to avoid any discrepancies post-migration.

This meticulous approach to data backup and export sets a solid foundation for your migration, ensuring that your business’s digital assets are preserved accurately and completely.

Step 2: Create and Set Up a Shopify Account

Setting up your Shopify account is more than just a formality; it’s the first step towards configuring a new, optimized eCommerce environment for your business.

  • Choosing the Right Plan: Shopify offers various plans, each tailored to different business sizes and needs. Take the time to assess each plan’s features against your requirements, considering factors such as the number of products, the volume of transactions, and any specific eCommerce functionalities you might need.
  • Store Configuration Best Practices: As you set up your Shopify account, pay close attention to the configuration settings. This involves setting up payment gateways that match your business operations, configuring tax settings accurately for different regions, and setting shipping options that align with your logistics capabilities.
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By carefully setting up and configuring your Shopify account, you lay a robust foundation for your new store, ensuring it is equipped to meet your business needs and customer expectations from the outset.

Step 3: Import Data into Shopify

Transferring your data into Shopify is a pivotal step in the migration process. This step needs to be executed with precision to ensure data is accurately reflected in your new Shopify store.

  • Leveraging Shopify’s Data Import Tools: Shopify provides a range of tools designed to facilitate the import process. Take advantage of these tools to streamline the transfer of products, customer data, and order history into your new Shopify environment.
  • Addressing Data Compatibility Issues: It’s common to encounter data formatting differences between platforms. Be prepared to adjust CSV files or use third-party tools to ensure compatibility with Shopify’s data structure requirements.
  • Validation Post-Import: After importing your data, conduct a comprehensive review to validate the accuracy of the data imported. Check product listings, customer details, and historical orders to ensure everything is correctly positioned and accounted for.

The successful import of your data into Shopify is a crucial milestone in the migration process, marking the point where your new store starts to take shape with familiar products and customer information.

Step 4: Customize and Design Your Shopify Store

The design and customization of your Shopify store are not merely about aesthetics; they are about creating a seamless and engaging shopping experience that reflects your brand’s identity and values.

  • Theme Selection: Shopify’s theme store offers a plethora of options. Select a theme that not only resonates with your brand’s aesthetic but also offers the functionalities required for your type of business. Consider mobile responsiveness, ease of navigation, and customization flexibility as key factors in your selection process.
  • In-depth Customization: Beyond basic theme customization, dive into the specifics of designing your store. This includes customizing product pages for enhanced user experience, integrating social media for better engagement, and employing advanced SEO techniques to improve visibility. For businesses looking for a highly tailored design, SmartOSC’s expertise in Digital Transformation can be invaluable. With a deep understanding of Shopify’s platform, SmartOSC can help create a unique online presence that not only looks great but is optimized for conversions and user engagement.
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Investing time and resources into customizing and designing your Shopify store pays off by setting you apart from the competition and providing your customers with a memorable shopping experience.

Step 5: Set Up Redirects and SEO Optimization

The transition to Shopify is an opportune time to reassess and enhance your store’s SEO strategy. Properly setting up redirects and optimizing your store for search engines can significantly impact your visibility and organic traffic.

  • Comprehensive 301 Redirect Plan: Map out all existing URLs from your BigCommerce Agency Partners‘ store and set up 301 redirects to their corresponding new Shopify URLs. This step is critical for preserving SEO rankings and ensuring a seamless user experience for visitors navigating to your store through old links.
  • Advanced SEO Optimization: Shopify offers a range of SEO settings that can be fine-tuned to improve your store’s search engine ranking. This includes optimizing your site structure, enhancing your product descriptions with relevant keywords, and improving site speed. Additionally, consider revising your content marketing strategy to include blogs, guides, and videos that can drive organic traffic and engage customers.

By strategically addressing SEO and redirects during your migration, you can not only maintain but potentially improve your store’s search engine rankings and visibility.

Step 6: Testing and Previewing Your Shopify Store

Before officially launching your Shopify store, thorough testing is essential to ensure every aspect of the store functions as intended. This step is crucial for identifying and resolving any issues that could impair user experience or functionality.

  • Comprehensive Testing Checklist: Develop a checklist covering all functionalities of your store, including the checkout process, payment gateway integrations, product page functionality, and mobile responsiveness. Engage in rigorous testing scenarios to simulate customer interactions across different devices and browsers.
  • Preview and Feedback: Utilize Shopify’s preview feature to examine how your store appears to customers. Consider gathering feedback from a select group of users or stakeholders to gain insights into user experience and potential areas for improvement.
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This detailed testing and previewing phase ensures that your store is fully optimized and ready to provide a flawless shopping experience from day one.

Step 7: Post-Migration Review and Ongoing Optimization

Shopify migration is only the beginning of a continuous process of optimization and refinement. Your store must be constantly reviewed and improved to keep up with market trends, feedback from customers, and technological advances.

  • Analytical review: Use Shopify’s comprehensive analytical tools to monitor the performance of your store. Be sure to pay attention to the user’s behavior, conversion rates and other key indicators of performance that can help you make strategic decisions.
  • Iterative Optimizing: Using analytical insights to continuously optimize and refine your store. This may involve adding new products, improving conversion rates, updating the design of your store, or improving user experience in response to customer feedback.

Adopting a culture that encourages continuous review and optimization will ensure your Shopify store is at the forefront of eCommerce excellence and driving growth.


Migrating from BigCommerce to Shopify offers a strategic opportunity to enhance your online store’s performance, user experience, and overall success. By following these detailed steps, businesses can navigate the migration process smoothly and efficiently, setting the stage for a thriving eCommerce presence. The journey doesn’t end with migration; it’s an ongoing quest for excellence, requiring continual adaptation and optimization.

If you’re considering migrating your eCommerce store from BigCommerce to Shopify, SmartOSC offers expert guidance and support throughout the process. With our deep expertise in digital transformation and eCommerce solutions, we’re here to ensure your migration is seamless and your Shopify store is positioned for success. For a partnership that transforms challenges into opportunities, contact us at SmartOSC today. Let’s embark on this journey together, towards a more successful and innovative future in eCommerce.


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